Processing Time: Most orders will be ready to ship within 14 business days. Preorders will be shipped according to the specific product's description.
Shipping: All charm and pin orders are shipped via USPS First-Class Package Service, while sticker orders are shipped untracked via stamp mail. This can take 3 - 5 business days to arrive within the US, and international destinations may take up to 10 - 26 business days. I am not responsible for delays or lost items as I have no control over USPS's services.
Customs & Import Taxes: Buyers are responsible for any customs and import taxes that may apply. I am not responsible for delays due to customs.
Returns & Exchanges: I do not accept returns or exchanges. However, if there is a mistake on my end, I will do my best to resolve and compensate for the issue. Please don't hesitate to reach out if you feel that there was a problem with your order.
Working Hours: I check and reply to all customer emails on Mondays and Thursday each week, please reach out in advance if your help request is time sensitive!